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We specialise on finding most double glazing related products but especially Upvc door locks and bolts, any make and model. If you’re looking for a specific model and even if we don't have it, we have the connections to find it for you. We have direct contact with most upvc door lock and bolt manufacturers and have the buying power to get products at discounted rates, we then pass some of that discount to you, the customer.

 
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Double Glazing Parts & Repairs is enrolled in Trustwave's Trusted Commerce™ program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations including: American Express, Diners Club, Discover, JCB, MasterCard Worldwide, Visa, Inc. and Visa Europe.

 
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Reviews
Surface Mounted Panic Lock / Emergency Exit Surface Mounted Panic Lock / Emergency Exit
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bought this emergency exit panic lock for my workshop instead of the normal type
SI Siegenia Tilt and Turn Drive Gear Window Lock Mechanism SI Siegenia Tilt and Turn Drive Gear Window Lock Mechanism
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Dear Sir Thank you for your kind help on the phone this afternoon, It was VERY m
Upvc Replacement Door Panel Insert D Upvc Replacement Door Panel Insert D
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Door arrived on time and it fit perfectly. Your website was great, service outst
Upvc Flat Door Panel Inserts Upvc Flat Door Panel Inserts
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Panel & cat flap in situ. Training in progress. We are delighted, not so sur
 


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OPENING HOURS
Day From Until
Monday 9am 4.30pm
Tuesday 9am 4.30pm
Wednesday 9am 4.30pm
Thursday 9am 4.30pm
Friday 9am 3.30pm
Saturday Closed
Sunday Closed
 

Terms Of Sale

Please read these Terms of Sale; they are important.  If you do not agree to these Terms of Sale do not place an order.


1. Orders

1.1 By placing an order with us you are agreeing to be bound by these Terms of Sale. You are also confirming that you are over sixteen and that you agree to our use of your personal data in accordance with our Privacy Policy.

1.2 Following our receipt of your completed electronic order and payment by credit or debit card, we will contact you by email to confirm the details of your order and supply you with an order reference number which should be used in any contact with us. If you wish to pay by cheque or postal/money order you should follow the procedure in Condition 5.3 below.  If we cannot, for any reason, accept and process your order, we will notify you accordingly.

1.3 We reserve the right to reject any order, as we see fit, without giving any reason.

1.4 We may change these Terms of Sale at any time by posting changes on this website, and without giving you notice, so please check these Terms of Sale whenever you complete an order form and before you submit it to us.  If you place an order with us after we have posted any change to these Terms of Sale, you will be agreeing to that change.

1.5 Please note that our Terms and Conditions of Use or our Privacy Policy may change at any time, so please check them each time you visit this website.

1.6 Right to cancel:  If you are a consumer, i.e., if you are an individual and are placing an order for purposes outside your business, within the European Union, you may cancel your order before the expiry of seven working days beginning on the day after you receive the goods from us.  If you wish to cancel, please send an email to that effect.

1.7 We are Double Glazing Parts & Repairs. Our head office is at Unit 66, Heathfield Industrial Park, Boundary Road, Ayr, KA8 9DJ

2. Delivery and Returns

2.1 Please refer to our estimated delivery times. We cannot guarantee delivery within any time frame, but if we fail to deliver within twenty-eight days after we have accepted your order, you may cancel your order by contacting us.

2.2 We reserve the right to add an additional fee and an extra 2 to 3 working days for deliveries to the Scottish Highlands & Islands, Channel Islands, N.Ireland, Isles of Man & Scilly  (chargeable to the following postcodes: IV, HS, KA27-KA28, KW, PA20-PA49, PA60-PA78, PH17-PH26, PH30-PH44, PH49-PH50, ZE, BT, IM and TR21-TR25). For more information please visit our Delivery and Return page.

2.3 If you exercise your right to cancel under Condition 1.6 above, you must return any items that have already been delivered to you within twenty-one days after you cancel your order, and then we will refund the price and any delivery and handling charges that you have paid. However, if you return any item and it is not in saleable condition, or it that has been opened or used, we will not be obliged to make any refund.

2.4 If you return any item to us within twenty-one days after it was delivered to you because it is defective or because we sent it to you in error, we will refund the price of that item, any delivery and handling charges for that item, and the reasonable costs of returning it to us.  Whenever you return an item to us we may examine it to check whether it is actually defective.

2.5 If, for any other reason, you are unhappy with any item you have purchased from this website and you return it to us in saleable condition or, you return it to us unopened within twenty-one days after it was delivered to you, we will refund the price of that item, but not the delivery and handling charges or the costs of returning it to us.

2.6 You must include the invoice and packing slip, and a brief written explanation of the reason for the return, with each returned item.  Returns should be sent by recorded delivery post to : Double Glazing Parts & Repairs, Unit 66, Heathfield Industrial Park, Boundary Road, Ayr, KA8 9DJ .

2.7 We may deliver part of your order and charge for all items ordered, even though some items in your order may not have been dispatched before the payment is processed.

2.8 Any special order products purchased and sent direct from our suppliers to the customer are non-refundable and any damages to products are also non-refundable.


3. Data Protection and Privacy

3.1 We want to protect the privacy of visitors to our website and that of our customers.  Please read our Privacy Policy; it will help you to understand how we use your personal data.  We may change our Privacy Policy at any time without giving you notice, so please check it each time you visit this website.

3.2 Whenever you give us personal data, you are consenting to its collection and use in accordance with our Privacy Policy.


4. Security

4.1 We use Paypal to recieve payment over the internet because we believe it is the most secure system available. PayPal uses the industry standard, Secure Socket Layer (SSL) encryption, to ensure our online ordering facility is secure for credit and debit card transactions. Your credit or debit card details will never be transmitted to us for security and peice of mind. We will never hold your card details so we can never mis-place them. ONLY if you are using a secure connection (SSL) aware browser is the transaction fully compliant.

4.2 You will not disclose your password to anyone; you are responsible for all orders placed using it.  If you know or suspect that someone else knows your password, you will let us know immediately by contacting us.  We may suspend or change any password if there is a breach of security or misuse of this website, or if we suspect that this is the case.


5. Availability and Payment

5.1 Our prices, delivery charges and the availability of our stock are published on this website. The price and delivery charges payable are those in force at the date and time you send your order form to us.  We may change our prices and charges at any time.

5.2 We try to ensure that the prices and charges and availability published on this website are accurate, but we need to check the prices and charges on your order form.  We will inform you if our actual prices and charges are different from those stated on your order form and the availability of the items you have ordered. If our actual prices or charges are higher than those on your order form, you may cancel your order; if our actual prices and charges are lower, we will charge you the lower amount.  We will inform you by email if any item you have ordered is unavailable.

5.3 If you order online you can pay by PayPal, credit or debit card at the time you send us your order.  We accept payment by Visa, Visa Electron, Visa Delta, Switch, Solo, Maestro and Mastercard.  If you wish to pay by cheque or postal/money order, you should select the correct payment type and complete your order. Please print out a copy of the invoice/order form and post it, together with your postal order or cheque made payable to the account holder -  Mr Steven Keenan - to the address listed in the order proccess or check your account for details.

5.4 You undertake and warrant that all details you provide to us when you place your order will be correct, that any credit or debit card you use belongs to you, and that there are sufficient funds or credit facilities to cover the price of the items you order and our delivery charges.

5.5 We reserve the right to obtain validation of any credit or debit card details before accepting any order.

5.6 Our prices and charges are inclusive of any applicable Value Added Tax and all similar taxes or duties.  If your order is to be delivered to an address outside the United Kingdom you may have to pay import duties and taxes.  Please contact your local customs authorities for details.


6. Accuracy of Information, Warranties and Disclaimer

6.1 We try to ensure that any information and material on this website that has not been supplied by a third party is accurate, but we make no representation and give no warranty that any information or material is accurate, up to date or complete.  We accept no liability for any loss or damage caused by inaccurate information or material.

6.2 If you find any inaccurate, out of date or incomplete information or material on this website, or if you suspect that something is an infringement of intellectual property rights, you must let us know immediately.


7. General

7.1 No delay, neglect or forbearance on our part in enforcing any provision of these Terms of Sale will be, or be deemed to be, a waiver or in any way prejudice any of our rights.

7.2 If any provision of these Terms of Sale are (for any reason), held to be unenforceable, illegal or invalid in some other way, the unenforceable, illegal or invalid provision will not affect the remainder of these Terms of Sale and they will continue in full force and effect.

7.3 These Terms of Sale are governed by UK and Scottish Law and you agree to submit to the non-exclusive jurisdiction of the courts of Scotland.  The place of performance will be Scotland.

7.4 No addition to, or modification of, any provision of these Terms of Sale will be binding on us unless made in writing and signed by our duly authorized representatives.  'Writing' includes email.

7.5 These Terms of Sale together with our Privacy Policy and your order form contain the entire agreement and understanding relating to the subject matter of your order. They supersede any earlier agreements, understandings or arrangements (whether oral and written) relating to that subject matter, but they do not supersede our Terms and Conditions of Use. You acknowledge that you are not placing your order on the basis of any statement, representation, warranty or other provision except those expressly contained or referred to in these Terms of Sale. Nothing in this Condition limits or excludes our liability for fraud.

7.6 Nothing in these Terms of Sale affects your statutory rights as a consumer.